Design & Implementation
The plans and timetables that emerge from Phase I are the blueprint, but real change requires successful implementation. Although each client relationship includes a unique implementation plan, the components are nearly always drawn from the following sets. Some of the activities make use of standard business practices and well-used instruments. Others have been designed by LGA specifically for family enterprises.
Phase II can require anywhere from a few months to several years to accomplish. Some of the tasks can be concurrent, and others must be undertaken in sequence.
As with Phase I, there are content and process outcomes from this phase. The content will depend on the needs and ambitions of the family, but should include creating the architecture (boards, assemblies, councils, holding companies, committees, trusts, and partnerships) and the procedures (contracts, policies, agreements, and understandings) for all aspects of the family’s governance.
The process outcome is the family’s experience in working together to plan its future: welcoming input from all stakeholders, resolving conflict, selecting and empowering leaders, building routines for communication between branches and generations, preparing for inevitable transitions, dealing with disruptive or antagonistic members, expressing gratitude for service to the family, and helping children to understand and appreciate the unique collective identity of the evolving family.